As of August 1st, 2019, Global Blue and UnionPay began rolling out a new instant refund service through the UnionPay App at more than 400 Global Blue refund points in 27 countries and regions.

How does it work?

At the airport upon their departure, Chinese UnionPay cardholders only have to open their UnionPay app and show their refund barcode to the Global Blue refund agent. The agent then scans the barcode which prompts the refund action for Chinese shoppers to receive the refund instantly onto their UnionPay cards via the UnionPay app.

A failproof technology with major advantages

This “scan barcode and refund” service allows for more safety along Chinese shoppers’ Tax Free ShoppingA number of countries offer VAT/GST refunds to international... More journey as well as other advantages, including:

  • avoid mistakes when filling in credit card and personal details which later results in failure to receive their refund back,
  • tax refunds are paid directly in RMB to avoid difficulties with foreign exchange rates,
  • service fees are also considerably lower than for refunds in cash.

A service available worldwide, for an increasing number of users

To promote the new service amongst valuable customers, until the 31st of December 2019 UnionPay offers Premium UnionPay cardholders* a direct access to Global Blue VIP lanes located in Copenhagen, Frankfurt, Rome, Madrid, Munich and Milan Malpensa Airports.

Your local Global Blue representative is at hand to provide you with additional information.


*UnionPay Platinum Card and Diamond Card