Cookies Policy

Global Blue’s website, The World Shopping Hub (the “Website”), use cookies. Cookies are small text files which are stored on your computer or mobile device when you visit the Website and which can be used to store, collect and track your activities on the Website, which websites you come from or go to after coming to the Website.

Global Blue’s cookies have two different functions:

  • Essential cookies, i.e. cookies necessary or essential for the administration, use or operation of the Website. These cookies for example allow us to identify our members and assure access to password protected pages of the Website.
  • Performance cookies, i.e. cookies, such as Google Analytics, allow Global Blue to monitor how visitors use the Website, which websites visitors come from or go to after coming to the Website and Website performance. This information Global Blue uses as a tool to improve the functions of the Website, enhance user experience, to correct any issues arising and to develop our business and customer facing information.
  • Functionality cookies, i.e. cookies that allow the Website to remember the choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features of the Website to you.

The type of cookie used is session cookies, which are only stored during the time you are accessing the Website. The session cookies disappear when you close the web browser.

If you do not want your personal settings to be saved by cookies, you can automatically block them, by using the safety settings menu in your web browser. You can also choose a setting option where you receive a question each time a website requests to store a cookie. Through your web browser you can erase cookies that have previously been stored on your computer. For more information, go to your web browser’s help or “how to” information site.

If you have any questions in relation to Global Blue’s use of cookies, please contact Global Blue Tourist Service Centre, Address: PO Box 363, SK-81000 Bratislava, Slovakia, Phone: +421 232 111 111, or e-mail