3 questions with Sébastien Manceau, Partner at Roland Berger Paris and retail and travel industries expert.
Putting customers at the heart of Customer Experience once again.
There is no denying the great lever that is digital in the APAC region.
Convenient? Exclusive? Exciting? How are millennials’ demands for innovative shopping experiences reshaping the retail industry?
At a time where retailers are scaling back on their physical operations, the beauty sector is posting impressive sales-in-store results […]